Privacy Policy

1. Introduction and Scope

This Privacy Policy describes how ZonEdge Commerce LLC, a Utah limited liability company doing business as Zonedge Commerce, collects, uses, stores, shares, and protects personal information obtained through our website at www.zonedgecommerce.lol, through any related digital properties, through our professional services, and through any other interactions you may have with our organization. This policy applies to all visitors, users, clients, prospective clients, vendors, and job applicants who interact with Zonedge Commerce in any capacity whatsoever.

Zonedge Commerce is a computer systems design and related services firm specializing in enterprise systems architecture, cloud infrastructure engineering, systems integration, cybersecurity, and managed IT operations. Our principal office is located at 471 E 1000 S, Suite B, Pleasant Grove, Utah 84062-3694, United States of America. Throughout this document, references to Zonedge Commerce, we, us, and our refer to ZonEdge Commerce LLC and its affiliated operating entities. The website was developed and is maintained by the Zonedge Commerce engineering team, who designed this site with data privacy and security as foundational requirements embedded in every layer of our platform and operational infrastructure.

By accessing our website or using our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any provision contained herein, you should discontinue use immediately. We reserve the right to modify this policy at any time, effective upon posting. Continued use after changes constitutes acceptance. This Privacy Policy complies with the California Consumer Privacy Act as amended by the California Privacy Rights Act, the Utah Consumer Privacy Act, the Virginia Consumer Data Protection Act, the Colorado Privacy Act, the Connecticut Data Privacy Act, and applicable provisions of the GDPR. We are committed to transparency, purpose limitation, data minimization, accuracy, storage limitation, integrity, and confidentiality in all our data handling practices.

2. Information We Collect

2.1 Information You Provide Directly

We collect information you voluntarily provide when interacting with our website, communicating with our team, or engaging our services. This includes contact form submissions, email correspondence, phone calls, service inquiry forms, and client onboarding documentation. Categories include your full name, business email, personal email if provided, telephone number, job title, organization name, physical business address, billing address, payment information including bank account details and credit card data, tax identification numbers, and any other information you choose to include in messages, project descriptions, technical specifications, or service requests submitted through any channel.

When you engage Zonedge Commerce for professional services, we may collect additional information necessary for contractual obligations including system access credentials under strict security protocols, network configuration data, infrastructure documentation, architectural diagrams, server inventories, and other technical information. We treat all client-provided technical information with the highest level of confidentiality and security, employing the same rigorous safeguards we apply to our own most sensitive infrastructure data.

2.2 Information Collected Automatically

When visiting our website, information is collected automatically including your IP address, browser type and version, operating system type and version, device type, screen resolution, referring and exit pages, date and time stamps, pages viewed, time spent, clickstream data, mouse movement patterns, scroll depth, and form interaction behavior. We use server logs, web beacons, tracking pixels, and similar technologies. Server log data is typically retained for thirty days before being purged unless required for security investigations or legal compliance.

2.3 Information from Third Parties

We may receive information from third-party sources to supplement our records including business intelligence platforms, publicly available business registries, professional networking platforms, trade directories, and referral partners. We treat all third-party information in accordance with this Privacy Policy and applicable law.

3. How We Use Your Information

We use information for specific business purposes necessary to provide services, operate our business, and comply with legal obligations. We use information to provide, maintain, and improve services including computer systems design, architecture consulting, cloud infrastructure engineering, systems integration, cybersecurity assessment, and managed IT operations. We communicate about project status, deliverables, milestones, change requests, risk assessments, and service-related notifications throughout the entire engagement lifecycle from initial scoping through final delivery and ongoing operational support.

We respond to inquiries with personalized replies and may follow up to determine if needs have changed. We process payments, manage billing and invoicing, maintain financial records, and fulfill accounting obligations including transaction processing, invoice generation, payment reconciliation, and financial reporting. We send marketing communications where consented or permitted by law — opt-out available via unsubscribe link or direct contact. We analyze website usage patterns, improve user experience, and develop aggregate insights. We protect system security, monitor for unauthorized access, investigate incidents, detect fraud, enforce our Terms of Service, and comply with legal obligations.

4. Legal Bases for Processing

Contractual Necessity — processing necessary for contract performance. Legitimate Interests — processing for our legitimate interests including operating our business, customer support, fraud protection, analytics, and B2B marketing, provided interests are not overridden by your rights. Consent — where required, obtained before processing for specific purposes, with right to withdraw. Legal Obligation — processing to comply with laws. Vital Interests — in rare circumstances, to protect vital interests.

5. Disclosure of Your Information

We do not sell your personal information and have not done so in the preceding twelve months. We may share information with service providers bound by contractual obligations including cloud hosting, payment processing, CRM, email, analytics, and professional advisors. Each is bound by contracts limiting use and requiring appropriate security measures. We may disclose as required by law or legal process. We may disclose in connection with a corporate transaction. We may disclose aggregated, de-identified information for any lawful purpose including industry analysis.

6. Data Retention

We retain personal information for no longer than necessary. Contact form submissions are retained for two years. Client engagement records are retained for the relationship duration plus seven years. Financial records are retained for seven years per tax law. Server logs are retained for thirty days. Anonymized data may be retained indefinitely for trend analysis.

7. Data Security

We implement comprehensive administrative, technical, and physical safeguards including TLS 1.3 encryption, AES-256 encryption at rest, multi-factor authentication, role-based access controls with least privilege, automated vulnerability scanning and penetration testing, intrusion detection and prevention, endpoint detection and response, SIEM with real-time alerting, and regular third-party assessments. Administrative safeguards include documented security policies reviewed annually, mandatory training, background checks, incident response procedures, vendor risk management, and tested business continuity plans. While we implement robust measures, no security system is absolute. In the event of a breach, we will notify affected individuals and relevant authorities per applicable legal requirements.

8. Your Privacy Rights

Depending on your jurisdiction, you may have rights including access and data portability, correction, deletion under certain circumstances, restriction of processing, opt-out of sale or sharing, and non-discrimination. To exercise rights, submit a verifiable request using contact information in Section 16. We acknowledge within ten business days and respond within forty-five calendar days. Identity verification will be required before fulfilling any request.

9. Cookies and Tracking Technologies

Our website uses cookies, web beacons, tracking pixels, and similar technologies. Essential cookies enable core functionality without requiring consent. Analytics cookies help understand interaction patterns anonymously. You may configure browser settings to manage cookies. Disabling essential cookies may affect functionality. We do not currently respond to Do Not Track signals.

10. Children's Privacy

Our website and services are directed at business professionals and not intended for individuals under eighteen. We do not knowingly collect personal information from children under thirteen. If inadvertently collected, we will delete immediately.

11. International Data Transfers

Zonedge Commerce is headquartered in the United States. Data processing occurs primarily within the United States. We implement appropriate safeguards for cross-border transfers as required by applicable law.

12. Third-Party Services

Our website may contain links to third-party websites. We are not responsible for third-party privacy practices. When engaging service providers, we conduct due diligence and enter written agreements with data protection obligations consistent with this policy.

13. Do Not Track

Our website does not currently respond to Do Not Track signals. Manage tracking preferences through browser cookie controls.

14. Data Breach Notification

In the event of a security incident, we will execute incident response procedures, assess scope and impact, and notify affected individuals and relevant authorities per applicable legal requirements.

15. Changes

We reserve the right to update this policy. Material changes will be posted with a new Last Updated date and additional notice where required by law.

16. Contact Us

ZONEDGE COMMERCE LLC
Attn: Privacy Office
471 E 1000 S, Suite B
Pleasant Grove, UT 84062-3694
United States of America

Email: connect@zonedgecommerce.lol
Phone: +1 (240) 957-3584

The Zonedge Commerce engineering team developed this website with data privacy as a foundational design principle.